Connect with Pennie
When you have questions, we have answers. Let’s work together to get you the right coverage.
Pennie Hours of Operation:
| Pennie Call Center | Monday – Friday | Saturday | Sunday |
| During Open Enrollment | 8:00am-7:00pm EST | 8:00am-1:00pm EST | Closed |
| Outside of Open Enrollment | 8:00am-6:00pm EST | Closed | Closed |
Frequently asked questions
What is Pennie?
Pennie is Pennsylvania’s official destination for shopping for quality health insurance plans and accessing financial assistance, if eligible. Think of it this way: If health and dental insurance are the groceries, Pennie is the grocery store.
When can I shop for health insurance?
Open enrollment is from November 1st through January 15. During this time period, anyone living legally in Pennsylvania can apply for health insurance through Pennie. Individuals with qualifying life events can enroll at any time of the year.
Who can help me enroll?
We have several options to assist you in enrolling in a health insurance plan. If completing the enrollment process by yourself, our Pennie Customer Service team will be ready to help at any point. Once it’s time to shop, if you would like further assistance, you can choose between a Pennie Assister or a Pennie-certified Broker.
Where can I learn more about financial assistance and if I qualify?
Based on your income, you may qualify for financial assistance that will lower your monthly premium or your out of pocket expenses. See our page on financial assistance.
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