Free Local Help
Find Local Help
You don’t have to figure it out alone. Pennie offers free, local help from certified experts.
Get support in person, by phone, or virtually at no cost to you.
Learn more about the difference between an assister and broker below.
Get Free, Local Help with Your Pennie Application
Assisters
Pennie-Certified Assisters are trained professionals who can:
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- Help you understand your health coverage options
- Help you complete your application
- Connect to available financial savings
Assisters provide free, unbiased support to help you enroll with confidence.
Brokers
Pennie-Certified Brokers are trained professionals who can:
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- Help you understand your health coverage options
- Help you complete your application
- Connect to available financial savings
- Recommend specific plans based on your needs
Brokers offer free, personalized advice to help you chose the right plan.
Get Help Now
You can now instantly schedule time with a Pennie-Certified Assister to get help completing an application or understanding your financial savings. Please note: assisters can not advise on which plan is right for you, but can help you understand your options.
Frequently Asked Questions
- How can I get help with booking an appointment?
- How do I cancel or reschedule my appointment?
- What if there are no locations near my house?
- The scheduling tool isn't working, what do I do next?
- How do I reset my password?
- What is the privacy policy?
How can I get help with booking an appointment?
Click here for more information on how to book an appointment.
What if there are no locations near my house?
Option 1: You can choose to have an appointment over the phone or virtual call.
Option 2: You can also click either the Find An Assister or Find A Broker buttons above to see if there are other helpers near you.
The scheduling tool isn’t working, what do I do next?
If you are having any trouble, you can click Find An Assister or Find A Broker buttons above and can search by location, language, name, or organization to find local help near you.
How do I reset my password?
You can reset your password by following these steps below:
Step 1: Click “Get Covered” at the top of the page, then click “Log in to existing account”.
Step 2: Click on the “Forgot Password?” link.
Step 3: Enter the email address associated with your Pennie account and click “Continue”.
Step 4: Follow the directions in your email to access your account. Be sure that you know the answer to the security question you selected when you first created your account. You will be asked to provide this answer.
NOTE: If you forgot the answer to your security question you will have to contact Pennie Customer Service for log in assistance to get back into your account at 844-844-8040.